We do all possible to resolve complaints quickly. You can contact us with regard to any complaints as follows:
Car Finance Giant:
The Gherkin, 30 St Mary’s Axe, London, EC3A 8EP:
02030 514 445:
We will confirm receipt of your complaint within 72 hrs and normally provide a response within 28 days. If our response is delayed we will let you know, ensuring that your complaint is dealt with within 8 weeks.
If you are unhappy with our response, you can contact the Financial Ombudsman Service.
9am to 8pm Monday - Friday
9am to 6pm Saturday
10am to 6pm Sunday and Bank Holidays