Our complaints procedure

We do all possible to resolve complaints quickly. You can contact us with regard to any complaints as follows:

By post:

Car Finance Giant

6th Floor, 25 Farringdon Street, London, EC4A 4AB

By phone:

02030 514 445

By email:


We will confirm receipt of your complaint within 72 hrs and normally provide a response within 28 days. If our response is delayed we will let you know, ensuring that your complaint is dealt with within 8 weeks.

If you are unhappy with our response, you can contact the Financial Ombudsman Service.


Your details have been sent to the Car Finance Giant. We will contact you shortly.

We can call you back

Opening hours:

9am to 8pm Monday - Friday

9am to 6pm Saturday

10am to 6pm Sunday and Bank Holidays

0 people
are viewing this site
0 people
viewed this page
in the last